| Issue ID | 1299407 |
| Internal NHTSA # | 10885227 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GL350 |
| Model Year | 2011 |
| File date | 10/06/16 |
| Component | SEAT BELTS |
| Product type code | VEHICLE |
| Description of the problem | The left rear passenger seat belt is broken. The mechanism will not retract. When i spoke with the mercedes dealership they said they have been seeing this problem, but there is nothing that they can do. They only respond to recalls that nhtsa initiates. They would not replace the broken seat belt for free, because it is not under warranty anymore even though the car only has 37,000 miles, because it is 5 years old, the warranty was 50,000 or 4 years, whichever came first. We paid over $400 to replace the seatbelt because this is a definite safety issue that needed to be addressed immediately. We have pictures and the original part in our possession. We know this is a problem with this model and we hope you can issue a recall. Thank you. |
| Vehicle Mileage at Failure | 32000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CUMBERLAND, RI |
| VIN pattern | WDCGG8HB3BFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |